Terms & Conditions

When these terms apply

Before I undertake a piece of work, I send a written quote outlining the cost and scope of the project. These terms apply from the point you accept this quote in writing.

Copyright:

I retain copyright on any materials I produce until the full project fee has been paid. Once I receive the fee, copyright passes to you. I reserve the right to publish or link the material on my website, portfolio and social media channels, unless otherwise agreed in writing.

Scope:

The scope of the project will be included in the quote. If you request any additional work after the project begins, I will quote for this work separately.

All my quotes include two rounds of review unless otherwise specified: the first for major changes or rewrites and the second for minor changes.

Quality and accuracy:

I aim to deliver high-quality, accurate work. However, it is your responsibility to ensure that published materials are accurate. I will not be liable for any inaccuracies in published materials.

Confidentiality and security:

I will not pass on confidential information that is shared with me unless required by law and I will do my best to keep any information that is shared with me safe. However, I will not be liable for any materials shared by mistake.

Timescales:

I will always do my best to complete the project by the agreed deadline. If I’m not able to do so because of circumstances beyond my control, I will give you as much warning as I am able to. I will not be liable for losses as a result of delays beyond my control.

Once the first draft is received, I will wait 2 weeks for any feedback or change requests. If I don’t hear from you within that time, I will invoice for the full project fee at that point. Further reviews after this time will be at my discretion.

Cancellation:

If you need to cancel a project after work has started, I reserve the right to invoice for 50% of the project fee. If you cancel after I have submitted the first draft, or if you decide not to use the work, you will be liable for the full project fee.

Payment terms:

For new clients, I may require a 50% deposit or payment in full before beginning work.

For short-term projects, I will invoice for the full amount once I have sent the final draft (or 2 weeks after an earlier draft if you don’t request any changes).

For longer term projects, I will invoice monthly based on work done.

All payments are due in 14 days unless otherwise agreed. In line with UK government guidelines, I reserve the right to charge interest on late payments.

Reviewed 12/12/2023